FREQUENTLY ASKED
QUESTIONS
Common questions from ANZ wholesalers, OEM brands, project builders and importers about lead times, MOQ, territory protection, sampling and product capabilities.
WHAT OUR
PARTNERS ASK
What is your standard lead time?
Plantation shutters and venetian blinds require 20-30 days production; window shades (roller, zebra, honeycomb, flyscreen) ship in 7-15 days. Combined with sampling and freight, total delivery is approximately 4 weeks from order confirmation to ANZ port arrival. Learn more about our production capabilities.
Do you offer territory protection?
Yes. Qualified long-term partners may apply for exclusive regional distribution rights. We typically authorize one partner per ANZ territory to protect local pricing and customer relationships. Territory agreements are subject to minimum annual volume commitments. View wholesale partnership details.
What is your minimum order quantity?
One 20GP container is the standard MOQ. Plantation shutters fill approximately 300-400 m² per container (depending on timber density); venetian blinds accommodate ~1,500 units. Window shades have no MOQ and can ship via international express (7-15 days door delivery) or be combined with other product lines to fill a full container.
Can I get a sample before placing a bulk order?
Yes. Physical samples are dispatched within 3-7 business days. We provide material swatches, louvre/slat samples, and mechanism demonstrations at cost. Full-size prototype units can be arranged for project approvals. No minimum bulk order is required to request samples. Request a sample now.
Are your venetian blinds cordless?
Yes. Cordless lift mechanisms are available across our venetian blind range, designed with child-safety principles in mind. We also offer motorised and wand-control options. Product design aligns with contemporary safety expectations, though buyers should verify compliance requirements for their specific market. View venetian blind specifications.
Do you support OEM/ODM and private-label packaging?
Yes. We support custom colour matching (ΔE <1.5 batch consistency), new PVC profile extrusion (200+ existing sections, new moulds available), branded carton packaging, and product label customisation. Typical new-mould development takes 15-20 days. Minimum order applies for custom tooling. Explore OEM/ODM partnership options.
What materials do your plantation shutters come in?
Three material streams: timber (Western Red Cedar, Paulownia, Basswood, Poplar, Okoume), PVC (solid-core and hollow-core profiles), and aluminium (6063 alloy). Each material offers different weight, moisture resistance, and price points. Louvre widths range from 47mm to 114mm across all materials. Compare plantation shutter materials.
Can you mix multiple product lines in one container?
Yes. Plantation shutters, venetian blinds, and window shades can be combined in a single 20GP or 40HQ container. This allows wholesalers and importers to stock a complete window-covering range without committing to full-container volumes of each product type. Mixed loads are subject to the same quality control as single-product shipments.
Do you manufacture components only, or finished products?
Both. We supply finished ready-to-install units and also sell components (PVC extrusions, timber louvre blanks, aluminium profiles, hardware kits) to manufacturers who perform final assembly locally. Component buyers benefit from our 50+ PVC extrusion lines and CNC timber machining without investing in upstream tooling. View component supply capabilities.
What quality checks do your products go through?
Three-stage inspection: IQC (incoming material verification), IPQC (inline process audits during production), and FQC (final pre-shipment inspection). Testing includes UV anti-yellowing exposure, moisture-cycle structural stability, and sea-freight packaging compression resistance. These are internal capability-based checks designed to meet ANZ climate and handling conditions.
DIDN'T FIND
YOUR ANSWER?
Our ANZ trade team responds to wholesale inquiries within 1 business day. Share your specific requirements -- product specs, volume, target market -- and we'll provide detailed answers with factory pricing and lead times.
Contact Our Team